Privacy Policy

Last Updated: 12/31/2020

Introduction

NeoResearch MARKET RESEARCH PTE. LTD., a corporation organized under the laws of Singapore, doing business as NeoResearch, operates the website and services available at www.neomarketresearch.com, as well as associated social media forums (collectively referred to as the “Service”, “NeoResearch”, or the “Company”).

Part of the Service includes opportunities to complete surveys and participate in market research and competitions for prizes and rewards. Surveys and research initiatives may require users to voluntarily provide demographic information including gender, race, ethnicity, age, sexual identity, and market preferences.

Participation in surveys and research initiatives is completely voluntary. By registering and participating in these activities, you opt-in to sharing information with client companies and agree to the collection, use, processing, and transfer of your information for legitimate purposes as described in this Privacy Policy.

We are committed to safeguarding the privacy of our website visitors and service users.

Acceptance of This Policy

By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and any applicable user agreements.

If you do not agree to this Privacy Policy, please do not access or use the Service.

Definitions

  • Personal Data – Data about a living individual who can be identified from that data.
  • Usage Data – Data collected automatically when using the Service.
  • Cookies – Small files stored on a user’s device.
  • Data Controller – The entity determining how personal data is processed.
  • Data Processor – A party processing data on behalf of the controller.
  • Data Subject – The individual whose data is being processed.
  • User – The individual using the Service.

Information We Collect

Information You Provide

We collect personal information when you:

  • Register for an account
  • Complete surveys
  • Request rewards
  • Participate in competitions
  • Contact support or provide feedback

Information may include:

  • Name
  • Postal address
  • Email address
  • Phone number
  • Username and password
  • Demographic information (age, gender, ethnicity, occupation)

Transaction Information

We collect information related to surveys you start or complete, including reward credits and account activity.

Automatically Collected Information

We may automatically collect usage data including:

  • IP address
  • Geographic location
  • Browser type and version
  • Operating system
  • Referral source
  • Page views and visit duration
  • Navigation paths
  • Mobile advertising ID

Usage data may be collected through analytics tools such as Google Analytics to improve our services.

Cookies

Our website uses cookies to improve user experience and analyze site usage. Cookies help us understand which areas of the website are most useful to visitors.

You can control cookie settings through your browser preferences.

Use of Personal Information

We use your personal information to:

  • Operate and maintain our services
  • Manage your account
  • Process survey rewards
  • Provide customer support
  • Send administrative notifications
  • Send survey opportunities
  • Communicate promotions and updates

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 16.

Users aged 16–17 may only access the Service with parental permission.

If we discover that we have collected information from a child under 16 without consent, we will delete such information immediately.

Sharing of Personal Information

We may share personal information with:

  • Market research and survey companies
  • Business partners and affiliates
  • Legal authorities when required
  • Entities involved in mergers, acquisitions, or business transfers

Survey partners may use demographic data to match you with survey opportunities.

However, we do not share your name, email address, or phone number with third-party survey companies.

International Data Transfers

Your information may be stored and processed outside your country of residence, including in the United States and Singapore.

Users Located in Europe

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent at any time

To request data access or deletion, please contact our Data Protection Officer.

Users Located in California

Under the California Consumer Privacy Act (CCPA), California residents may request:

  • Information about data collected in the past 12 months
  • Deletion of personal information
  • A copy of stored personal data

Requests may be submitted through our support system or contact page.

Survey Communications

We may send survey invitations via email or display surveys when you log into your account.

You may opt out of survey invitations at any time through the opt-out link in our emails or through your account settings.

Information Choices and Changes

You may:

  • Update your personal information
  • Change communication preferences
  • Opt out of certain communications

Please note that transactional emails related to your account may still be sent.

Security

We use industry-standard security measures to protect personal data. However, no system can guarantee absolute security.

Contact Information

If you have questions about this Privacy Policy, please contact us at:

https://www.neomarketresearch.com/

Changes to This Policy

We may update this Privacy Policy from time to time. When updates occur, the "Last Updated" date will be revised accordingly.

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